Tag Archives: Software

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Tech Talks | ITS Department Spotlight: Assistive Technology and Accessibility Center

Featuring Leon McNaught and Christine Fundell of the Assistive Technology & Accessibility Center

Question: What is the Assistive Technology and Accessibility Center?

Answer: The Assistive Technology & Accessibility Center (ATAC) is a specialized computer lab that provides access to assistive technologies (AT) for students, faculty, and staff.  ATAC lab is located in the Pfau Library Wedge PL-1109.D in the Southside of the main computer lab.  We are open Monday through Thursday from 8:00 a.m. to 11:00 pm and on Friday until 5:00 p.m.

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Question: Is ATAC only for students with disabilities?

Answer: AT is traditionally used by individuals with disabilities to facilitate alternate means of access to information. However, many students without disabilities use ATAC because they find that AT increases productivity in reading and writing. ATAC lab is open to all students, faculty, and staff including CSUSB Alumni.

Question: What services are provided by ATAC for students, faculty, and staff?

Answer: There are many useful services for the CSUSB community to take advantage of. Some services include video captioning, content remediation, braille production, free audio books/periodicals, and home use technology software applications for faculty and staff. ATAC can also provide guidance to software developers by testing your mobile app or other applications and provide a report on overall accessibility of your design including elements that may require remediation.

ATAC can loan iPads and SmartPens to students and other equipment can be rented one academic quarter at a time.

 Question: Which assistive technologies are available to students?

Answer: ATAC supports many software programs that help accessibility. Below is a chart outlining our assistive software and how they can be used.

Software Category Audience
JAWS (Job Access With Speech) Screen reader. Reads all information presented on-screen aloud. Manipulation exclusively via keyboard input.
  • Blind or low vision individuals.
  • Content creators who wish to check the accessibility of their materials.
ZoomText On-screen Magnification. Enlarges information on-screen and provides custom visual enhancements.
  • Low vision individuals.
WYNN (What You Need Now) Literacy. Allows high speed scanning of books (via PEARL scanning camera) and creation of audio MP3 files. Create digital study guides.
  • Anyone, and especially individuals who may require more exposure and repetition to understand written materials.
OpenBook Optical Character Recognition (OCR). Acquire printed material and create digital text to audio.
  • Blind or low vision individuals.
Dragon Naturally Speaking Speech Recognition. Converts natural language speech into text. Also allows control and manipulation of a computer and programs via voice.
  • Anyone, and especially individuals who have poor typing or spelling abilities.
Talking Typing Teacher Typing tutor. Trains the user to touch-type using all fingers on the keyboard without looking at the keys.
  • Anyone, and especially someone who wishes to learn how to touch type or improve speed or accuracy.


Question: Does ATAC provide mobile cart accommodation?

Answer: If you require assistive technology at a specific location on campus (such as a classroom lab) ATAC can provide a fully mobile assistive technology workstation on a temporary basis up to an academic quarter at a time.

Question: How do I contact ATAC?

Answer: You can walk in the ATAC office in PL-1109D or dial extension x75079 from an on-campus phone or 909-537-5079 if you’re off campus. ATAC can also be reached anytime at atac@csusb.edu.


Adobe Acrobat Pro XI for Faculty & Staff

Adobe Acrobat Pro XI is only available to faculty or staff all for the cost of nothing. With the Adobe Acrobat Pro XI the user will have access to creating single PDF files form Microsoft PowerPoint files, word files, or excel files even images. It has special features allowing the user to share their PDF file with others for comments, filling out forms, and even get electronic signatures.

Adobe Acrobat Pro XI allows the user to edit directly from the PDF file without having to create a new one or going back to the original. With the Editing tool bar the user will be able to edit the document when the document has been outlined. This makes it easier to fix mistakes or re-image a photo. Of course, the user could add restrictions to secure the PDF file to prevent copying, editing, or printing of any delicate information.

Before downloading the program make sure to check the system requirements specific to the computer the user is to use. Check out the link below for more information:


To download the software, please keep in mind there will be two pieces of information you’ll have to have in order to precede with the download. You will need:

  1. Coyote ID with the MyCoyote password
  2. Key Code for Adobe Acrobat Pro XI

*To get the Key Code contact Technology Support Center (909) 537-7677.


Mathematica: Technical Computing Software for CSUSB Students

Wolfram Mathematica software is now fully accessible to CSUSB students. The Wolfram Mathematica software program defines the state of the art in technical computing and provides technical computation and data functions to help students plan, organize, and produce projects.

Mathematica hosts over 5,000 built-in functions and powerful algorithms.

Mathematica uses the Wolfram Notebook Interface, which allows you to organize everything you do in flexible documents that include text, runnable code, dynamic graphics, and user interfaces. It also incorporates the in-depth Wolfram Knowledgebase, which produces real-world data across thousands of domains in real time. Mathematica is built to be connected to everything: file formats, other languages, APIs, databases, programs, and other digital capacities.

The latest software update, Mathematica 10, introduces even more technical areas like machine learning, computational geometry, geographic computation, and device connectivity. More areas include data analysis, algebraic manipulation, image computation, and visualization.


To get started, visit the Wolfram Mathematica User Portal and create a Wolfram account using your MyCoyote login information.

Step 1: Create Wolfram ID with MyCoyote email credentials.

Step 2: Complete the Wolfram Activation Key Request form. This process creates your unique activation key to download . A copy of the activation code will be sent to your email.

Step 3: Enter the activation key to download your  Wolfram platform.

Once you’ve input the activation key, you can  begin formulating data or learning new technical skills with Mathematica’s tools.


Camtasia Studio Software for Faculty and Staff

Camtasia provides educators with the perfect solution to easily create videos that motivate students and enhance learning. Camtasia allows you to showcase ideas and share knowledge with quick video demos or extensive visual projects.

The Camtasia software includes a screen recorder to capture  high-quality videos and a studio with editing tools to customize video content.

There are many ways to utilize the Camtasia screen recorder and studio. Instead of using class time to go over the course syllabus, create a video that details the syllabus and expectations of the course. This way, each student hears the same message, including those who add the class later. Quiz questions can be added throughout the video to see if students have watched the presentation in its entirety, and if there are any questions.

Camtasia is also useful for professors and staff who spend too much time searching and prescreening videos that align to specific lesson objectives. Instructors can create and publish course-specific visual presentations that keeps students engaged. Using the software tools, instructors can record PowerPoint presentations, add narration, import photos and/or YouTube videos, add music, images from the web, sound effects, and more.

A key is required to fully access Camtasia. To obtain a key, please contact the Technology Support Center at (909) 537-7677 or support@csusb.edu.

For first-time installations and upgrades:



Collaboration Station Redefines Group Projects

CSUSB emphasizes its importance on education by redefining group projects. Student collaboration tables reinvent group projects by making it easier for groups to collaborate effectively.

“We realize with 20,000+ students that we have now, spaces to study are crucial.” said Felix Zuniga, Director of Project Management and Assessment of Information Technology Services. “Rather than having empty corner with chairs and desks, we ordered nicer furniture and set-up a collaboration station to give students the resources to succeed, technology wise.”

Student Collaboration tables consist of two monitors, puck connections, and chargers in the middle of the table. Puck connections allow for quick connections from the device to monitor screens. Once the device is paired with the right connectors, simply tap on and it will automatically display on the screens. The right connections include: VGA, HDMI, and mini display port of apple devices.

In order to use the monitors, simply connect your computer to one of the available “pucks”. These pucks will have different connectors to choose from, so be sure to pick the one that fits your machine. Once your computer is connected to the puck, press the icon located on the puck. This will share your computer screen to the media scape. If your laptop screen is still not shared to the media scape, make sure that your laptop display settings are set to either “duplicate display” or “projector only”, as some laptops will not automatically change this setting.

Currently, the only fully accessible collaboration station is located on the first floor of the outer library, right across from the Tech Support center. It operates on a first come, first serve basis.

There will be more collaboration stations added in the Pfau Library and ATI idea lab.

Identity Finder

Identity Finder – Scanner for PII – Personal Identifiable Information

Links to CSUEU and CFA Points of agreement

Cybercrime, specifically, data breaches, are on the rise exposing Personal Identifiable Information (PII) which can be used to facilitate identity theft. PII is classified by the CSU and CSUSB as Level 1 data that is linked to an individual person’s identity, such as Social Security Numbers, driver license data, and credit card or bank account information. Many of us may unknowingly be placing the university at risk by having sensitive data on our workstations; locating sensitive data, hidden in documents long forgotten, is not easy.

The California State University, in agreement with affected bargaining units, recognized the importance of protecting PII under our care and, as part of the system wide efforts to minimize the risk for the inadvertent disclosure of PII, the CSU is providing Identity Finder Data Loss Prevention software to help locate sensitive data that may be buried in campus computers.

As part of the CSU implementation, each campus will provide a period of 30-days to all employees to install Identity Finder and to scan their workstations and files to identify, secure or dispose as necessary of any personal identifiable information stored in their computers.

Identity Finder is simple to download and install. Instructions, additional awareness documentation and the CSU agreements can be found in the PersonalInformationFinder topic of the campus Wiki site at https://wiki.csusb.edu/bin/view/Standards/InfoSec/PersonalInformationFinder .

For the next 30 days, the campus community is encouraged to download and install Identity Finder and search and clean-up unsecured PII in their workstations. After the initial 30 days, periodic scan using Identity Finder will be conducted by the Information Security and Emerging Technologies Department on campus workstations per the CSU agreements.

If you should need assistance for installing the software on your computer, please contact your designated IT staff or the Technology Support Center (TSC) at x77677.

If you encounter any issues with Identity Finder, need assistance to secure or dispose of sensitive information or have questions regarding campus information security policies and standards, please contact the Information Security and Emerging Technologies Department at x77262.

Screenshot of Indentity Finder search progress

Mathematica Software Available for CSUSB Students, Staff and Faculty

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Mathematica Software

Wolfram Mathematica software is now available to students, faculty and staff at CSUSB. Mathematica is Wolfram’s original, flagship product—primarily aimed at technical computing for R&D and education. Mathematica provides a single integrated, continually expanding system that covers the breadth and depth of technical computing.

To download and install the software on University machines or home machines, please use one of the links below:

Need help? Please contact the CSUSB Technology Support Center for assistance.

Technology Support Center

Website: https://support.csusb.edu/

Phone Support: 909-537-7677 (24/7)

Email Support: support@csusb.edu

Office Location: PL-1108 (Pfau Library Addition)

In-Person Support Available: Monday – Friday, 7:00 am – 6:00 pm