Denise “Dee” Bowen is an Information Technology Consultant in the Information Technology Support Center. The Information Technology Support Center provides the University with an effective primary point of contact for timely and consistent responses to computing and information technology, along with its related inquiries and problems.
Dee is currently attending Capella University where she is pursuing a Bachelor of Science degree in Information Technology, specialized in Health Information Technology. Dee has been working at CSUSB for 13 years now and holds a Microsoft Certified Professional certification.
Recently, the IT division reorganized and merged the Data Center Helpdesk and OneCard into the Technology Support Center. Dee explained that the merge moved very fast and swift and that she is very thankful to be a part of such an awesome team. She is excited to see what the future of ITS will provide as they continue to explore new technology and share it with the campus community. Dee is so proud to be a part of the ITS Division where she is able to assist staff, faculty, and students with the access or troubleshooting of the following: MyCoyote Account Access, troubleshooting technology problems, wireless internet access, network login, Blackboard, Email, OneCard, and campus software.
Personally, Dee holds Fairbanks, Alaska close to her heart where she lived for several years. She does not have a favorite food but is open to trying different types. Moreover, Dee is a fan of movies starring Denzel Washington and enjoys watching Family Feud.
Dee comes in to work every day looking forward to working with the campus and resolving problems immediately. To Dee, CSUSB gives her the opportunity to work with others on campus and serve the campus community with the highest level of customer service. It means a lot to her to be able to come in daily and make sure that her students and coworkers are all doing okay. Dee is one to go out of her way for the sake of others and we are grateful to have such a kind-hearted and dedicated employee on our campus.