Let’s say you want to bring in a new software to campus and need to know if it will interface with current campus technologies such as PeopleSoft. Will it require a single sign on? Does the product have a VPAT to meet federal ADA compliance requirements? It’s not surprising that some confusion can come about for both those within and outside the ITS department when purchasing or implementing new technology on-campus. Now there is a solution.
ITS Consulting Services stands as a hub for those who would like to know the process to initiate a new technology project and or simply to seek general information. In other words, ITS Consulting Services points you in the right direction.
Let’s imagine there was a sales rep who wanted to introduce a breaking new organizational software which would improve upon the campus technology infrastructure and yet has no idea who might benefit from having the product on-campus. At the same time, a faculty member is looking to improve their department’s organizational software and has no idea which is the best one to choose. In the past, these two parties may have never met.
With the arrival of the ITS Consulting Services, they would have been able to connect our fictitious sales rep and faculty member, essentially bridging the gap and avoiding any means of redundancy.
While the specific benefit of ITS Consulting Services is to CSUSB staff and faculty, they invite any current CSUSB student who might have a software question to also request a consultation through their online form just as faculty and staff would.
A request form for consulting services will be located on the ITS Consulting Services web page (coming soon). The form is currently being reviewed by the campus I.T. Governance Committee and will soon be available to help you:
- Request IT project information
- Request a new product implementation
- Ask general questions
However, until it is officially launched, anyone looking for support can simply e-mail firstname.lastname@example.org with a question or request.