Author Archives: Mario Perez

MyCoyote Portal

Hands typing on a keyboard with text reading MyCoyoteSeamless navigation and a visually relevant user interface remain the primary goals for Administrative Computing and Business Intelligence.  ACBI is constantly maintaining and improving the MyCoyote portal needed to browse through essential applications and programs as CSUSB students, faculty, and staff.

What’s new in MyCoyote?

The most recent additions to the MyCoyote Portal are Zoom and Qualtrics. Some of us may have already had experience with these programs, yet in regards to user interface accessibility they remain the most recent. Placing these icons in front of users where they have easy access has lead to greater utilization outside of the classroom.  The increased use of these applications has given students the tools needed to expand upon their academics, along with faculty to experiment with new ways to teach their courses.

What’s on the horizon?

A discussion is taking place regarding the visual aspects of the current portal and ways to improve upon its navigational tabs. The concept of having a dashboard layout remains in consideration, allowing a change to the links and information that is currently portrayed. Such an idea can be suited for both students and faculty, providing an instant snapshot of data in the means of, enrollment, finances, holds, registration dates, current appointments, wait-list, and more.

Important Notes

With the inevitable changes that are underway with tuition, scheduling, semester conversion, and more, ACBI reminds us all to make sure we update our personal contact information through the MyCoyote Portal.

IT-Governance: March 2017

IT LeadershipBlackboard inactive course duration on production server recommendation

As the result of Blackboard becoming more and more impacted by large amounts of data being stored, the need to keep the system agile and efficient was under discussion. After meeting with the ATDL committee, ITS has decided to recommend that only courses from the previous two complete academic years would be retained from the Blackboard production environment. Details of the recommendation were discussed within the Executive Committee in regards to the length of time the archives would be maintained as well as the process to be established to help faculty request archives. In conclusion, the recommendation was approved by unanimous decision, following a clear protocol for faculty to request archives.

Campus wide Phishing exercise and training update

In continuation from last month’s discussion, the CSUSB phishing exercise recommendation was once again brought up for discussion. The Institutional Review Board (IRB) reviewed the program and found it didn’t need approval as it was Not Human Subjects Research (NHSR). In response to the delivery of the program to users, the Executive Committee approved of the exercise. However, this approval was met in compliance of informing the various leadership committees throughout CSUSB about the program. The Phishing exercise is due to move forward with a pilot program of 100 faculty and staff across campus to share their results with the Executive Committee, eventually leading to proceed with the entire campus.

ATI Classroom Technologies

By offering tATI CLechnical support and new advancements, ATI Classroom Technologies stands to enhance the quality CSUSB student’s experience within the classroom. More commonly seen with the upkeep and maintenance of the classroom’s projection systems, ATI-CT expands their knowledge by being able to work with various operating systems and equipment that’s both new and old. Currently, over 200 classrooms are serviced within CSUSB utilizing a vast set of technology from VCR’s to Overhead Projectors and ultimately to High Definition projection.

Video Switches

As seen in many of the colleges in CSUSB, the move to HD projection is growing more standardized with the inclusion of new video switches. No longer is tedious hardwiring needed to switch between projected devices and all can now be done within one control panel. The control panels themselves have been built to ensure easy operation for any faculty member that might be unfamiliar to this new technology. These new switches also have the benefit of being run with new cabling. CAT5/CAT6 cables now run through the new video switches, essentially improving the devices range and image quality.

Goals

Currently, the goal for ATI-CL is to upgrade older classrooms in the move from analog to digital technology. Along with the campus-wide upgrade, the idea of creating a universal workplace would be beneficial to not only future faculty but students as well. What this involves is creating a standardization of classroom devices which would work with student’s portable technology in a seamless fashion. Currently, Microsoft office and Apple remain the norms for academic software yet conflicts arise when attempting to incorporating these together. Eventually, ATI-CL hopes to be able to elaborate on alternative methods to make student and campus technology universal and seamless to operate. Whether this is seen with new academic software or projection devices or monitors, the fact remains the notion to make campus technology the same for all will only benefit all.

Along with the new video switches, ATI Classroom Technologies has improved upon classes with:

  • Brighter Projectors, higher lumens and less glare.
  • New document cameras.
  • Portable scanners and projectors.
  • Classroom customization – Apple TV.

ATI Classroom Technologies Technical Support is always there for you!

Monday – Thursday  8:00 am – 9:00 pm

Friday 8:00 am – 5:00 pm.

Located in PL046

IT-Governance: February 2017

IT LeadershipAccess Control Standard Recommendation

ITS has recommended the implementing the use of multi-factor authentication for administrative users. This will be used as an extra security measure for those who have access to critical systems and sensitive data. After much discussion, the Executive Committee ruled in favor of the recommendation and approved of it unanimously.

Campus wide Phishing exercise and training

The Executive Committee discussed the advantages and disadvantages of initiating the campus wide training exercise in the awareness of online phishing attacks. After much discussion the program was accepted. However, further progress will continue after the pending review and approval from the Institutional Review Board (IRB). Provided by The Chancellor’s Office, the phishing program PhishMe will be utilized to further educate students and faculty on the rise in phishing attacks. This initiative has been brought in response to the increased sophistication of phishing attacks and the high susceptibility of users falling victim to these links.

Standardization of Student Email Addresses

The current student email format was under discussion in how it remains non user-friendly and how faculty members are often not able to tell which student a specific email belongs to. It has been recommended to standardize the student email addresses after July 1st to the new format of firstname.lastname0000@coyote.csusb.edu. The “0000” will consist of the last 4 of the student’s CoyoteID. The consensus was approved by the Executive Committee yet the format was changed to lastname.firstname0000@coyote.csusb.edu.

Telecommunications and Network Services

ITS Blog Post Telecommunications and Network Services-01The Telecommunications and Network Services department within ITS continues to expand and improve upon our campus’s communication systems whether it be by our telephone services or the via our Wi-Fi connections.  Currently TNS manages the over 800 access points spread out throughout the campus to ensure we all stay connected within our Eduroam.

Wi-Fi now in Parking Lot N

As of now CSUSB’s Wi-Fi capabilities have branched out to Parking Lot N, being the first to establish a steady connection within the campus. With the upcoming plans to build new housing on campus, the TNS plans to continue its expansion of our Wi-Fi by having the entire campus connected whether inside or outside.

New digital phone book

The TNS department is beginning to make headway by initiating the launch of a new virtual phone book which will be used for faculty and staff. Unlike the CSUSB directory, the phone book is planned to me managed by HR to which proper contact and title information can be provided.

CSUSB Access not available

Another changed within the TNS is that CSUSB Access is no longer available to access via one’s Wi-Fi settings. This change is one which will further encourage all within campus to utilize the Eduroam account. Let it be known that there is a “visitors” account through one’s Wi-Fi settings which can be used for guests who do not have the credentials met for Eduroam.

VETI Success – Department of Biology

20170110_100551Dr. Michael Chao, Professor and Chairman of the Department of Biology within CSUSB recently upgraded the department’s biological imaging capabilities with the acquisition of their new laser scanning confocal microscope. By utilizing the VETI grant, the Biology department has new gained a new piece of equipment to not only help students learn within such subjects as Cell Physiology and Microscopy, but to further assist in the faculty-led student research being done within the campus as well.

The laser scanning confocal microscope expands upon the capabilities of traditional microscopes. Unlike bright-field microscopes, the confocal microscope uses multiple lasers to scan and capture images of fluorescently-labeled molecules inside cells. Unlike the traditional method of staining specimens with vital dyes, this florescence imaging allows scientists to visualize individual biological molecules at close to 1000x magnification and a resolution of a few hundred nanometers.

Although an expensive piece of equipment, students are able to utilize the microscope after receiving appropriate training and supervision by the faculty. The funds granted to the Biology department have done much to expand upon the curriculum and research at CSUSB. As Dr. Michael Chao stated during our interview: “The entire process we went through with the VETI Grant was a great experience; they not only worked with our department but encouraged us along the way.”

ATI – Instructional Design

ati-instructional-design-01

The Instructional Designers within the Academic Technologies and Innovation Department (ATI) of the ITS Division offer high-quality professional development, pedagogical, and course design/redesign with technology support. Their team of experienced designers can help you transition your face-to-face course to a fully online or blended learning course, re-design an existing course, or simply provide you with best practices in course design, recommended technologies, and available resources.

Consultations

If you are looking to make a change to your face-to-face, hybrid, or fully online course but are uncertain what you want that change to look like, schedule a consultation with our team!  We can help you identify new and exciting technologies to bring into your classroom or rethink a course activity to increase student motivation.

Course Design/Redesign

Instructional Designers offer high-quality course design/redesign with technology support. Our team of experienced designers can help you transition your face-to-face course to a fully online or blended learning course, re-design an existing course, or simply provide you with best practices in course design, recommended technologies, and available resources.

Online Pedagogy

Teaching online presents many new and exciting challenges for instructors who are used to a brick-and-mortar, face-to-face environment. With the help of an expert instructional designer, instructors can take advantage of the opportunity to learn how online and face-to-face pedagogy differ and how to prepare an online course accordingly. Our designers offer practical advice for the pursuit of pedagogical goals by providing best practice tips and help finding the perfect piece of technology to fit your needs and budget.

Program Development

Program development includes full course design services for all courses in a program, including collaboration with program directors and department chairs to ensure program goals are met.  Courses developed as part of a program will ensure consistency across courses and can include coordinated activities and assessments.

QM/QOLT Sample Course Template

The CSUSB Blackboard Quality Matters (QM) /Quality Online Learning and Teaching (QOLT) sample course template provides faculty with a foundation to build a quality online course. For detailed information, download the Blackboard QM/QOLT Sample Course Template Guide or complete a service request form.

Need Help? Request a Service

How’s Your Cyber Hygiene?|Keep Private Information Private

Brought to you by The Cyber Security Club.

keep-private-information-privateWhen it comes to online privacy most students, especially millennials, are oblivious to the settings of their accounts, passwords, and apps that require location set ups. They are less mindful of the posts they put up and how it can affect them afterwards. Even if there are no specifics to the time just the name of the event and location can suffice or even photos of tickets of the event is dangerous in itself.

Be mindful of what you post online and the settings on your social media and apps. The friends one has on the social media is also important to be careful with. It is important to know who you add and are inviting to see your information because remember all information on social media is public. According Andra Zaharia, a Security Specialist at Heimdal Security, close to 600,000 Facebook accounts are compromised each day.

 

ITS Information Security and Emerging Technologies

its_blog-posts-01The Information Security and Emerging Technologies department does much to protect campus users from online threats. It is here where the IS&ET oversees our network’s traffic, secures all login credentials, instills internal policies, and provides continued education with online safety.

In recognition of National Cyber Security Awareness Month, the IS&ET alongside the Information Security Club and Coyote Advertising have created the “How’s Your Cyber Hygiene?” campaign to spread awareness to the entire campus of the many threats online. By utilizing social media along with various screens throughout campus, the campaign has brought with it a means to provide people with the basics in cyber security protection. Some of these examples include insight in Email threats, Privacy protection, and secure links and pathways (see example below).

By training those within the ITS department, exercises and scenarios have been set to prepare staff in facing online threats. Such examples are seen with false emails in disguise as phishing attempts, showing staff firsthand the attempts hackers make to tap into one’s privacy. Eventually, such measures will be taken beyond the ITS department and staff, giving everyone a first-hand taste of what it is like to be exposed to a phishing attack. Although done with no intent on harm, these exercises will lead people to a safe location which will inform them of what just occurred.

Alongside the cyber awareness campaign and the continued education, the IS&ET department has provided a link to common practices one should be aware of with internet used. Further insight and examples can be found on http://iso.csusb.edu/practices.

For more information, visit http://iso.csusb.edu/ or contact:

Information Security & Emerging Technologies
California State University, San Bernardino
John M. Pfau Library Room 2006 (PL-2006)
5500 University Parkway
San Bernardino, CA 92407
(909) 537-7262

How’s Your Cyber Hygiene?|Look for the “S” in HTTPS

Brought to you by The Information Security Club.

look-for-the-s-in-httpsThere are a few do’s and don’ts when it comes to browsing the internet. Most remain obvious yet one of which has been a standard since its inception. The “S” in HTTPS. Not many people know this but the “S” actually stands for secure. As a whole this in most cases should be a standard for most sites yet it remains unknown. Given the fact that most browsing involves some degree of transaction or personal projection of oneself, it’s important that we all become aware of the “S” in HTTPS.

An example of this can be seen with the website for Nocturnal Wonderland, the annual EDM (Electronic Dance Music) concert which drives youths towards its large rave scene. When looked at closely one can see the lack of HTTPS within the web address. Especially when dealing with an online purchase the importance of this security measure remains essential. In regards to millennials, the main issue 18 – 29-year old’s deal with is with identify theft.