Monthly Archives: February 2017

ATI Classroom Technologies

By offering tATI CLechnical support and new advancements, ATI Classroom Technologies stands to enhance the quality CSUSB student’s experience within the classroom. More commonly seen with the upkeep and maintenance of the classroom’s projection systems, ATI-CT expands their knowledge by being able to work with various operating systems and equipment that’s both new and old. Currently, over 200 classrooms are serviced within CSUSB utilizing a vast set of technology from VCR’s to Overhead Projectors and ultimately to High Definition projection.

Video Switches

As seen in many of the colleges in CSUSB, the move to HD projection is growing more standardized with the inclusion of new video switches. No longer is tedious hardwiring needed to switch between projected devices and all can now be done within one control panel. The control panels themselves have been built to ensure easy operation for any faculty member that might be unfamiliar to this new technology. These new switches also have the benefit of being run with new cabling. CAT5/CAT6 cables now run through the new video switches, essentially improving the devices range and image quality.

Goals

Currently, the goal for ATI-CL is to upgrade older classrooms in the move from analog to digital technology. Along with the campus-wide upgrade, the idea of creating a universal workplace would be beneficial to not only future faculty but students as well. What this involves is creating a standardization of classroom devices which would work with student’s portable technology in a seamless fashion. Currently, Microsoft office and Apple remain the norms for academic software yet conflicts arise when attempting to incorporating these together. Eventually, ATI-CL hopes to be able to elaborate on alternative methods to make student and campus technology universal and seamless to operate. Whether this is seen with new academic software or projection devices or monitors, the fact remains the notion to make campus technology the same for all will only benefit all.

Along with the new video switches, ATI Classroom Technologies has improved upon classes with:

  • Brighter Projectors, higher lumens and less glare.
  • New document cameras.
  • Portable scanners and projectors.
  • Classroom customization – Apple TV.

ATI Classroom Technologies Technical Support is always there for you!

Monday – Thursday  8:00 am – 9:00 pm

Friday 8:00 am – 5:00 pm.

Located in PL046

IT-Governance: February 2017

IT LeadershipAccess Control Standard Recommendation

ITS has recommended the implementing the use of multi-factor authentication for administrative users. This will be used as an extra security measure for those who have access to critical systems and sensitive data. After much discussion, the Executive Committee ruled in favor of the recommendation and approved of it unanimously.

Campus wide Phishing exercise and training

The Executive Committee discussed the advantages and disadvantages of initiating the campus wide training exercise in the awareness of online phishing attacks. After much discussion the program was accepted. However, further progress will continue after the pending review and approval from the Institutional Review Board (IRB). Provided by The Chancellor’s Office, the phishing program PhishMe will be utilized to further educate students and faculty on the rise in phishing attacks. This initiative has been brought in response to the increased sophistication of phishing attacks and the high susceptibility of users falling victim to these links.

Standardization of Student Email Addresses

The current student email format was under discussion in how it remains non user-friendly and how faculty members are often not able to tell which student a specific email belongs to. It has been recommended to standardize the student email addresses after July 1st to the new format of firstname.lastname0000@coyote.csusb.edu. The “0000” will consist of the last 4 of the student’s CoyoteID. The consensus was approved by the Executive Committee yet the format was changed to lastname.firstname0000@coyote.csusb.edu.

Employee Spotlight: Dung Vu

DSC_1162Dung Vu is a Programmer Analyst in the Enterprise and Cloud Services (ECS) department in ITS. ECS is the central resource for server support for CSUSB providing efficient and effective utilization of resources throughout the IT division. They’re responsible for the system administration and maintenance of the hardware and software supporting the campus central servers and system maintenance. ECS provides services in software installation, configuration, maintenance, file backup and recovery and report processing.

As a Programmer Analyst, Dung is responsible for system and database administration. He is part of the Onbase team taking care of Onbase, a centralized Enterprise Content Management (ECM) that securely archives documents in electronic forms for the whole campus making them available anytime and anywhere. Onbase provides workflow automation and procedures can be web-based, paperless, and complete in a timely manner since the process can be automatically coordinated and monitored.

One of the features that makes Onbase at CSUSB unique is that it’s securely open to Internet users, who can submit and approve workflow forms virtually from anytime and anywhere. Its security goes beyond Onbase in that it just relies on regular authentication-authorization. The Onbase team has modified its architecture to allow Internet users to safely access the Onbase, while authorized personnel can securely access sensitive documents.

Dung is proud of administrating the System and Databases of the centralized Event Management that integrates Events and Academic scheduling with no-less security requirements. Onbase System, is growing fast as more departments are requesting to have their documents go electronic, and more workflow processes have been developed.

Dung has been working for CSUSB for over twelve years after graduating with M.S. degree in Computer Science from the California State University San Bernardino in 2004. During his study in the M.S. program, he worked as a Teaching Assistant, Graduate Research Assistant, and actively participated in research and software development. He has developed Graduate Student Database Management System in MS Access, and then transformed it into a web-based system. This system has been further developed by other graduates and is currently in use.

In his final year of his M.S. study, he joined the professors in the Department to build a complex system including a secure database to save sensitive information, and a sophisticated web-based software. The SEC (Securities Exchange Commission)-approved system specified by Active Capital did not only help entrepreneurs complete legal disclosure document (U7) using a complex on-line questionnaire, but also assisted in matching entrepreneurs and investor angles nationwide. His knowledge and experience were advanced with multiple responsibilities: Software Developer, System and Database administrator. He was also Microsoft certified System Engineer and Microsoft Certified Database administrator.

While working at CSUSB, Dung continued to study at the University of California Riverside (UCR). He graduated with a Ph.D. degree in Computer Science at UCR in 2014 where he researched Efficient and Scalable Core Scheduling for Multi-Core Systems. He has published several papers among top-tiers international conferences such as IEEE International Conference on Multimedia & Expo ICME (2012,2014), International Conference on Heterogeneous Networking for Quality, Reliability, Security and Robustness, QShine 2010, IEEE International Performance Computing and Communications Conference (IPCCC), 2012.

Dung has been awarded several awards for his research work in Cal State San Bernardino and the University of California Riverside, Travel Grant Award 2012, 2014, Ph.D. Forgivable Loan Scholarship recipient  2006, California State University Outstanding Graduate Student, Sally Casanova Pre-Doctoral Scholarship 2001-2002. He has even been offered an interesting position as a part-time lecturer for Computer Science courses in the Department of Computer Science at CSUSB.

For Dung, CSUSB has become his longest workplace and he enjoys working, learning, and hopes to make meaningful contributions for years to come.