The Telecommunications and Network Services department within ITS continues to expand and improve upon our campus’s communication systems whether it be by our telephone services or the via our Wi-Fi connections. Currently TNS manages the over 800 access points spread out throughout the campus to ensure we all stay connected within our Eduroam.
Wi-Fi now in Parking Lot N
As of now CSUSB’s Wi-Fi capabilities have branched out to Parking Lot N, being the first to establish a steady connection within the campus. With the upcoming plans to build new housing on campus, the TNS plans to continue its expansion of our Wi-Fi by having the entire campus connected whether inside or outside.
New digital phone book
The TNS department is beginning to make headway by initiating the launch of a new virtual phone book which will be used for faculty and staff. Unlike the CSUSB directory, the phone book is planned to me managed by HR to which proper contact and title information can be provided.
CSUSB Access not available
Another changed within the TNS is that CSUSB Access is no longer available to access via one’s Wi-Fi settings. This change is one which will further encourage all within campus to utilize the Eduroam account. Let it be known that there is a “visitors” account through one’s Wi-Fi settings which can be used for guests who do not have the credentials met for Eduroam.
Janette Flores is an Administrative Support Coordinator in the Project Management and Assessment department of the ITS Division. Janette works with all ITS teams to track projects and report to IT governance and the office of the VP/CIO. The Project Management Office also lead projects for the ITS division when asked.
As the Project Management Office Coordinator, she specializes in staff support, securing maintenance, and controlling the financial aspects of all projects. Janette’s primary role is ensuring projects are being delivered on time and meeting desired goals. Janette verifies that all parts of the process and project as a whole remain organized and running according to plan.
Janette is most proud of the growth she has made and all that she has endured over the years here at CSUSB. Twelve years ago, Janette was responsible for the Outgoing Transcript Unit in Records and Registration. She has also worked with CMS and training services. Janette was a contributor to the design and creation of the staff training for PeopleSoft using captivate which served as an exciting and great learning experience. Recently, she has been part of the project, “Reach Digital Signage.” This project replaces all CSUSB owned digital signage with a system that is centrally managed and be unified in the event of an emergency or natural disaster. The digital display management system will be rolled out into the colleges and university own displays followed by Auxiliary units. “Reach Digital Signage” is very important to her because it affects the entire campus community. Today, she is working in ITS Project Management and raising the bar for her professional growth.
On a personal note, Janette has recently traveled to Italy and would love to go a 100 times more if she could since it’s her favorite place. She would love to visit Greece next.
Her favorite TV show is Gilmore Girls and her favorite movie is Edward Scissorhands; her favorite food to this day is sushi. She is something of an artist, a musician who plays the keyboard and sings. She leads the worship team at “Agua De Vida” in San Bernardino.
Janette has worked at CSUSB for 21 years. She received her B.A. in Criminal Justice from CSUSB. Then, she went to Summit Bible College to get her Masters in Theology and a Doctorate in Worship and Prayer.
To Janette, CSUSB means home to her. She states, “My entire working career has been here at CSUSB and I am grateful for all the wonderful people and experiences this campus has afforded me.”
Distributed Technology Services Updates and Presentation: The goal of the Distributed Technology Services (DTS) is a collaboration of alliances consisting of college technical services. This area received a presentation from David Nimri.
Information Security Updates: Dr. Javier Torner, guest, discussed confidential issues.
Exploration of New Generation of Technologies to assist with Student Success: Currently we are exploring new types of technologies within the area of artificial intelligence (i.e. Alexa from Amazon-students would be able to ask FAQs). Every office has peak times and shared examples of questions students commonly ask, getting FAQs being answered in real time- on an as needed basis- condensing response times. Doug stated Intelliresponse from Toronto offers this type of service but it will be further looked at. Looking at a mobile app called 1 touch graduation – where the student will receive a text asking, “do you want to graduate?” and if the answer is yes it will take them step-by-step through the graduation process.
Dr. Michael Chao, Professor and Chairman of the Department of Biology within CSUSB recently upgraded the department’s biological imaging capabilities with the acquisition of their new laser scanning confocal microscope. By utilizing the VETI grant, the Biology department has new gained a new piece of equipment to not only help students learn within such subjects as Cell Physiology and Microscopy, but to further assist in the faculty-led student research being done within the campus as well.
The laser scanning confocal microscope expands upon the capabilities of traditional microscopes. Unlike bright-field microscopes, the confocal microscope uses multiple lasers to scan and capture images of fluorescently-labeled molecules inside cells. Unlike the traditional method of staining specimens with vital dyes, this florescence imaging allows scientists to visualize individual biological molecules at close to 1000x magnification and a resolution of a few hundred nanometers.
Although an expensive piece of equipment, students are able to utilize the microscope after receiving appropriate training and supervision by the faculty. The funds granted to the Biology department have done much to expand upon the curriculum and research at CSUSB. As Dr. Michael Chao stated during our interview: “The entire process we went through with the VETI Grant was a great experience; they not only worked with our department but encouraged us along the way.”