Monthly Archives: October 2016

IT Governance: October 2016

ITS – Administrative Computing and Business Intelligence Project Updates – Lenora Rodgers presented the projects ACBI is currently undergoing. Some of the current projects the ACBI team is working on is the CS 9.2 upgrade which will run from June 19, through December 19, 2017. They are currently working on updating the CSUSB mobile app front page and looking on purchasing a mobile app platform which will bring apps to the market faster. The COE credential tracking and reporting phase one went live on October 1, 2016.

ITS – Security Audit Findings Mitigation Efforts Updates – Sam announced that they’ll be inviting the auditors back in February for an advisory audit. We hope to have resolved 100% of the audit findings during that time. Laura Carrizales presented the progress made regarding the audit findings. Each Dean was handed a report regarding gaps in their colleges. Terri Nelson mentioned that there needs to be a better way of communicating to faculty what type of software is installed in their classrooms. David Nimri will bring this up in the SOP group and find the best way of communicating this information.

Updates on ITS Tech Days – VP Fremont asked how ITS Tech Days went. Felix Zuniga announced there was a decline in the number of students from last year which shows all the marketing that has gone to promote the software ITS provides has helped put the word out.

Agendas and handouts from IT governance meetings can be found online at:

How’s Your Cyber Hygiene?|Keep Private Information Private

Brought to you by The Cyber Security Club.

keep-private-information-privateWhen it comes to online privacy most students, especially millennials, are oblivious to the settings of their accounts, passwords, and apps that require location set ups. They are less mindful of the posts they put up and how it can affect them afterwards. Even if there are no specifics to the time just the name of the event and location can suffice or even photos of tickets of the event is dangerous in itself.

Be mindful of what you post online and the settings on your social media and apps. The friends one has on the social media is also important to be careful with. It is important to know who you add and are inviting to see your information because remember all information on social media is public. According Andra Zaharia, a Security Specialist at Heimdal Security, close to 600,000 Facebook accounts are compromised each day.


ITS Information Security and Emerging Technologies

its_blog-posts-01The Information Security and Emerging Technologies department does much to protect campus users from online threats. It is here where the IS&ET oversees our network’s traffic, secures all login credentials, instills internal policies, and provides continued education with online safety.

In recognition of National Cyber Security Awareness Month, the IS&ET alongside the Information Security Club and Coyote Advertising have created the “How’s Your Cyber Hygiene?” campaign to spread awareness to the entire campus of the many threats online. By utilizing social media along with various screens throughout campus, the campaign has brought with it a means to provide people with the basics in cyber security protection. Some of these examples include insight in Email threats, Privacy protection, and secure links and pathways (see example below).

By training those within the ITS department, exercises and scenarios have been set to prepare staff in facing online threats. Such examples are seen with false emails in disguise as phishing attempts, showing staff firsthand the attempts hackers make to tap into one’s privacy. Eventually, such measures will be taken beyond the ITS department and staff, giving everyone a first-hand taste of what it is like to be exposed to a phishing attack. Although done with no intent on harm, these exercises will lead people to a safe location which will inform them of what just occurred.

Alongside the cyber awareness campaign and the continued education, the IS&ET department has provided a link to common practices one should be aware of with internet used. Further insight and examples can be found on

For more information, visit or contact:

Information Security & Emerging Technologies
California State University, San Bernardino
John M. Pfau Library Room 2006 (PL-2006)
5500 University Parkway
San Bernardino, CA 92407
(909) 537-7262

How’s Your Cyber Hygiene?|Look for the “S” in HTTPS

Brought to you by The Information Security Club.

look-for-the-s-in-httpsThere are a few do’s and don’ts when it comes to browsing the internet. Most remain obvious yet one of which has been a standard since its inception. The “S” in HTTPS. Not many people know this but the “S” actually stands for secure. As a whole this in most cases should be a standard for most sites yet it remains unknown. Given the fact that most browsing involves some degree of transaction or personal projection of oneself, it’s important that we all become aware of the “S” in HTTPS.

An example of this can be seen with the website for Nocturnal Wonderland, the annual EDM (Electronic Dance Music) concert which drives youths towards its large rave scene. When looked at closely one can see the lack of HTTPS within the web address. Especially when dealing with an online purchase the importance of this security measure remains essential. In regards to millennials, the main issue 18 – 29-year old’s deal with is with identify theft.

2016 CSUSB Download Party

The 2016 CSUSB Download Party will take place on Tuesday, October 18th from 11:00 a.m. – 2:00 p.m. in the PFAU Library basement, room PL-013.  It is open to all CSUSB Students, Faculty and Staff.  Stop by for some food and get help downloading the latest version of Microsoft Office 365 + other amazing software.  The world-class ITS Tech Support Team will be on-hand to help answer any questions you might have.  Hope to see you there!

Image: Download Party Poster with event details

CSUSB Tech Days 2016 | Full Schedule

Image: Flyer with full Tech Days schedule

Information Technology Services Presents:

Tech Days, October 18-20, 2016.

Schedule of Events


Tuesday, 10/18/2016

Technology Open House | 9 a.m. – 2 p.m. | Pfau Library Wedge (1st Floor)

·         Come and explore some of the ITS Division’s facilities including the Technology Support Center and Assistive Technology and Accessibility Center. Also, meet the CSUSB Mobile App team.

Software Download Party | 11 a.m. – 2 p.m. | Pfau Library 013 (Basement)

·         Enjoy free lunch while downloading Microsoft Office 365, and other great software with help from ITS Techs.

Tech Hook-Up Booth | 8:30 a.m. – 4 p.m. | Outside of SMSU

·         Drop by the ITS Tech Hook-Up booth and learn about all of the resources ITS provides for CSUSB faculty, staff, and students.


Wednesday, 10/19/2016

Technology Open House | 11 a.m. – 2 p.m. | Pfau Library 003 – IDEA Lab/Lounge (Basement)

·         There will be some exciting things going on in the IDEA lab, including demonstrations on virtual reality/augmented reality, 3-D printing, and instructional video production. Also meet the staff from several ITS departments that are here to serve you.

ITS Training Services Road Show

·         Stay put, and ITS Training Services will bring training to you! Drop by during the hour we are at your college and ask our trainers about Office 365, Google Apps, ZOOM and more. Register for ITS training dates, times, and locations [].

Thursday, 10/20/2016 | Palm Desert Campus

Technology Open House and Download Party | 11 a.m. – 2 p.m. | RG Lobby

·         Come and learn about the amazing services and software that the ITS Division provides for CSUSB faculty, staff, and students. Enjoy free lunch while downloading Microsoft Office 365, and other great software with help from ITS Techs.


Technology Support Center

(909) 537-7677


Find us at:

Twitter, Facebook, and Instagram @CSUSBSupport


For accessibility accommodations, please call Tech Support at (909) 537-7677.




How’s Your Cyber Hygiene?|Think Before You Click

Brought to you by The Information Security Club.

Pop up ads, redirections, andthink-before-you-click fake websites are just a few of the detours taken when coming across false and misleading links. Spoofed websites and emails try to fool you into clicking bad links. Stop. Think. When on a search engine, take caution as to where your results lead you. Questionable domain names and extensions are key indicators that can save you from unsecure sites and prying eyes.

Be especially cautious when following links within your social media accounts. Online quizzes, articles, and contest entries can lie as hidden traps to lure people into dangerous sites. Ever important are the now condensed or “tiny” URLs which are responsible for leading people astray. Millennials (ages 18 – 33) are the most likely age group to fall victim to cyber crime! Remain vigilant and on the lookout for suspicious site extensions such as .tv, .co, .biz, and more.

How’s Your Cyber Hygiene?|Be Cautious With Email

Brought to you by The Information Security Club.

be-cuatious-with-emailOn regular basis we are constantly getting emails either from school, work, subscriptions, and more, but keep in mind of who we give our emails to and which emails we decide to open. If there is an email you are suspicious of or do not know who sent it to you the safe bet would be to not open it. Emails can have subject headings that are appealing to us such as “You’re a Winner!” but it is usually those emails that have malware which attack our computers. The same goes for emails sent to us with attachments. In reality we should all be cautious when we download and attach files ourselves, this also includes being aware of who is sending us these files.

The FBI states to never open or download attachments from people we do not know and to be careful with attachments that people we do know send since they can carry advanced malicious code. Emails are more susceptible to having viruses that can easily take over your computer and information without proper caution.

Employee Spotlight: Cierra Lavarias

cierra-photographCierra Lavarias is an Administrative Support Coordinator in the Academic Technologies and Innovation Department (ATI) in the ITS Division. ATI is mainly focused on working with faculty to implement their courses with the innovating technology to promote learning as well as to empower both students and faculty to achieve their academic goals. ATI works with faculty to better improve their courses for lectures, hybrid, and online courses including, helping students who have disabilities with ATI’s Assistive Technology and Accessibility Center. They are in charge of the Distance Learning and have staff working behind the scenes to make sure that classes both at CSUSB and PDC are running smoothly in the aspects of technology.

As an Administrative Support Coordinator, Cierra overlooks the financial management of the ATI department. She is in charge of processing purchase requests and the input of purchasing requisitions. Cierra manages the wages of student assistants and staff making sure they are paid and have met the hours. She organizes travel plans, instructional design workshops, and other aspects of online teaching for faculty members.

The aspect Cierra is most proud of in her job is the ability to work closely with so many different people in the ITS division.  Working at ATI has provided Cierra with the opportunity to work closely with faculty members which allows her to get a better sense of teaching and learning activities at the University.   

On a personal note, Cierra states, “any place is my place to travel.”  She enjoys traveling and a place she has not visited yet but would like to, is Greece.

Her hobbies consist of volunteering at an animal shelter, walking her dog, Francis, cooking, and hiking. While her favorite TV show is House of Cards, she reveals that her favorite food is sushi.

Cierra has been working for four years at CSUSB. She attended CSUSB and received her Bachelor of Arts in Business and Public Administration with a concentration in Finance. Currently, she is enrolled in the Master of Public Administration Employee cohort and working towards a MPA degree in Public Financial Management.    

To Cierra, CSUSB means family. As a sophomore, she began working at CSUSB as a student assistant in the ITS Division.  While attending school and working on campus, Cierra has met some of her lifelong friends and has created, “amazing relationships with so many colleagues.”