Tracy Medrano is an instructional designer for the ITS department of Academic Technologies and Innovation (ATI). ATI is committed to providing high-quality support that helps transform the online and face-to-face learning environment by creating technology-enhanced learning solutions and promoting quality online course design.
As an instructional designer, Tracy offers course design recommendations based on pedagogic theories and principles, helps transition face-to-face courses to a fully online or blended format, re-designs existing online courses, and recommends technologies and available resources. She designs and develops teaching, learning, and assessment resources in a variety of formats such as prints, graphics, audio and video technologies to support curriculum offerings. Tracy creates and delivers workshops for groups and individuals on instructional software and design. She also facilitates the California State University Quality Online Learning and Teaching (QOLT) and Quality Matters (QM) quality assurance standards for continuous improvement in online education, best practices, and program requirements.
For Tracy, “learning happens through our experiences.” The most rewarding part of being an instructional designer is “being a part of the creative learning process; working closely with faculty to help create a learning environment that’s both stimulating and memorable for students.”
On a personal level, Tracy and her family enjoy traveling to San Diego and Big Bear. She would love to someday travel to Bora Bora with her family and stay in an overwater bungalow suite. More than anything, she enjoys spending her free time with her kids; attending baseball games, watching movies, and painting. Tracy also spends time volunteering in her local community. Her favorite movies are Stephen King’s It, Tim Burton’s The Nightmare Before Christmas, and Office Space. Her favorite food is Japanese and Indian.
Tracy has been working at CSUSB for ten months and brings with her nine years of experience in online course development, learning management systems, and organization training and development. She is a certified Franklin Covey facilitator, since 2009. Franklin Covey is a global company focused on performance improvement. As a client facilitator she teaches leadership, execution, productivity, communication, and trust content and adapts it to organizational needs. In addition, Tracy is a certified Vital Smarts facilitator, since 2011. Vital Smarts “offers training and leadership solutions based on more than 30 years of on-going research.” She is a certified facilitator in Crucial Conversations, which “offers skills for forming agreement by encouraging open and respectful dialogue around difficult topics” and is a certified facilitator in Change Anything, which is based on a methodology for changing individual behavior. Tracy holds a B.A. in Business Administration from California Baptist University and is currently working on her M.A. in Instructional Design and Technology.
To Tracy, “CSUSB is an archetype of artistic expression and a beacon of opportunity.”