Monthly Archives: April 2016


ATAC | Assistive Technology & Accessibility Center

Assistive Technology & Accessibility Center (ATAC) is a specialized computer lab that provides and supports a variety of assistive technologies (AT) for students, faculty, and staff.  AT is traditionally used by individuals with disabilities to facilitate alternate means of access to information.

ATAC also focuses on the field of accessibility. Accessibility considers the best strategies and techniques so students, faculty, and staff can conveniently access the Web, saved documents, and other digital content.

The ATAC lab is open to everyone.

Office: PL1109D
Phone: 909-537-5079

Additional locations of ATAC adaptive workstations:

Library Wedge PL-1109

Palm Desert Campus:
RG-209, RG-215, HS-103



Portfolium allows students to present themselves in a more effective format that allows them to display their work along with descriptions of the assignments. By displaying their work students are showing off their skills and experiences for employers and companies to review.

As students upload more projects and assignments, their profile boosts in ranking from beginner to champion levels. Once students reach the champion level, they appear at the top of the radar for employers.

Portfolium offers students helpful tips on reaching the next level and attracting employers. Another feature of Portfolium is an instant connection of students and employers. Students can follow and interact with companies that interest them. Following companies’ profiles will also keep students in the loop of job openings and internship opportunities.

CSUSB students enjoy free membership for life! Also, students can search for classmates to follow and keep up with each others’ progress on campus.

Start building your profile here: CSUSB Portfolium



Internet2 FileSender

Internet2  FileSender is the easiest way to send large and graphic email attachments from 25 MB file up to 1 TB. It is a useful tool for sending out emails that are packed with graphics and content. No more dividing large emails by section!

File contents are stored in the FileSender server, which includes instructions for the recipient on how to open and save the attachment. The attachment is saved in the temporary FileSender folder that keeps files for a certain amount of days before they are erased.

To access FileSender, enter your MyCoyote ID and password: Internet2 FileSender


Zoom: Collaborate Together

Collaborating with classmates is a breeze using Zoom, CSUSB’s tool for hosting and attending video conferences. In one platform, Zoom allows groups of up to 200 students to host online meetings, conferences, and chats. It can be nearly impossible finding time in everyone’s busy schedule to meet up, so students miss out on necessary preparation to do well on group assignments. With Zoom, students can virtually rehearse projects and record meetings to view later.

Zoom includes other creative tools like screen-sharing and a virtual whiteboard to create and save notes. From anywhere, students can meet using their laptop, desktop, and tablet, or smartphone. Zoom is compatible with iOS, Mac, Android, and PCs. Once Zoom has been downloaded on your device, invite classmates to join and get a head start.

Get Zoom here for your laptop, iOS, or Android device: Zoom Download Center


Snagit Screen-Capturing Tool

Snagit is the ultimate screen capture tool to save and display images from the web. With Snagit’s easy-to-use tools, you can quickly create your own images and videos from the web to write feedback, resolve a problem, or show off something new and cool. Snagit empowers you to communicate effectively with visuals that add spark and clarity to your ideas on any subject.

For first-time installations and upgrades: Snagit Download and Installation

Note: To access Snagit, please contact the Technology Support Center for a software key at (909) 537-7677 or



Employee Spotlight: Marie Thomson

IMG_8681(Edited)Marie Thomson is an Operation Specialist in the Telecommunications and Network Services (TNS) in the ITS department. TNS plans, supports, directs, and repairs the telephone system, campus data network, and supporting servers. There are two groups in TNS, the Telecommunications group and the Network Services group. The Telecommunications group focuses on supplying and restoring telephone equipment, administering campus operators, maintaining campus voice mail system, along with yearly upgrading and allocation of printed campus telephone directory. The Network Services group centers on installing and managing network infrastructures, various campus-wide applications, and specific networks providing campus wide function.

As an Operation Specialist in Telecommunications, Marie is involved in every level of organizing and is responsible for distributing resources, planning schedules, managing the daily operations for the telecommunication sector and collecting data on the effectiveness and efficiency of the internal process of telecommunications.

Marie is proud of her department and its success at providing world class customer service to the students, faculty, and staff that need assistance in whatever pending issues arise. She is proud of being in charge of the Call Center application that is used by many major departments on campus and enjoys the challenge that comes from learning about the complex components of the Call Center.

On a personal note, Marie’s favorite food is pizza, along with Mexican food and she loves watching crime dramas and detective shows. Marie also enjoys spending time with her family by going on hiking trips.

Traveling is an important aspect to Marie; she has visited Germany, Italy, France and Spain. She would love to return to Europe but, in the meantime, hopes to explore her home country. Even though, she has traveled the globe, when Marie wants a relaxing vacation, she prefers to go somewhere tropical where nature is just inches away.

Marie has been working for CSUSB since she was an undergraduate studying for her BA in Communications and her minor in Art History. She first started as a Student Assistant in the library and TNS. After she graduated with her BA, she was hired as a full-time employee in TNS serving CSUSB for the past 15 years.

According to Marie, “CSUSB has been a big part of my life. It was a great school and I feel like I got a good education and enjoyed the student life here. As an employee I have enjoyed coming to work every day and have learned a lot. I have enjoyed seeing it grow and seeing the direction it is heading in the future and am happy to be a part of it.”

ITS Strategic Planning Process

chalkboardThe ITS Strategic Planning process is coming to a close. The draft strategic plan has been shared with various groups of students, faculty and staff including ASI, IT Governance Executive Committee, ITS Division, IT Governance Executive Committee Sub Committees, the Technology Advisory Group, President, Vice Presidents and Deans for their feedback. We have received valuable feedback from many from the Campus community and are in the process of incorporating feedback into the document. The ITS Team is also going through the process of identifying alignment of the strategic plan objectives with the University Strategic Plan and the CSU Trustee Initiatives. In addition, the ITS Team is identifying Core Values to be a part of the ITS Strategic Plan document. We are expecting the final version of the ITS Strategic Plan to be shared with the Campus Community after endorsement by the IT Governance Executive Committee this month.

IT Governance Digest: April 2016

IT LeadershipInformation Security Review Audit: Chancellor’s Office Auditors Michael Caldera and David White briefly discussed the Information Security Review Audit results with the committee. They touched on five observations: information security oversight, information security governance, web application development, desktop security management and user access privileges. For each of the observations, they shared the current management action plan, the current status and their recommendation. The committee also focused on discussion regarding desktop security management and the draft local administrative rights form.

Blackboard Upgrade: ITS proposed a date and time for the next Blackboard upgrade to update the current April 2014 version to the October 2014 version which would include needed bug fixes. The proposed March 31st date was not approved by the committee; however, the committee consensus is to schedule this upgrade for August 26th in order to minimize disruption to faculty preparing for the spring quarter. Additionally, the committee recommended that the best time for any future Blackboard upgrades is during the Winter
break after fall finals.