Monthly Archives: December 2015

Employee Spotlight: Doris Selva


Doris Selva is a Trainer/Documentation Specialist (AAS) in the ITS Administrative Computing & Business Intelligence Department. The ACBI department develops, provides support for, and manages various campus enterprise software applications on a variety of hardware platforms.

As a Trainer/Documentation specialist, Doris serves the campus community – departments, divisions, staff, faculty and students by providing exclusive on-campus database access granting training, along with general software training.

She is most proud of establishing an Online Registration system, establishing PeopleSoft Online training courses; and currently is launching the release of training via Skillsoft to the entire campus.

On a personal level, Doris loves Thai food, and although she has a variety of favorite shows she likes, currently her favorite TV show is Madam Secretary. Her favorite places to travel are Puerto Rico, Nicaragua and the East Coast. On her bucket list for future travels is, Greenland or Thailand.

Doris also spends much of her time helping others in the community. She has been a volunteer for 18 years and currently is involved in the Teen Challenge Ladies Guild. She has served as 3rd VP of the Guild, primarily coordinating Christmas donations for the 150 residents, and for the past year, serving as Prayer Moms Coordinator.

Doris has worked at CSUSB since 1989 and is a first generation college graduate. She received her BA in Communication Studies – Human Comm and her MA in Interpersonal/Intercultural Communication- both from CSUSB.

To Doris, CSUSB not only holds great meaning to her, but to her family as well. She says, “As a single parent, CSUSB has provided a place for myself and my family to reap benefits that I may not have received otherwise. The opportunity to advance my education and reach my goals means so much to me and my family.”

IT Governance Digest: December 2015

IT Leadership

ITS Strategic Planning: VP Sudhakar shared that the ITS team is currently undergoing a strategic planning process and asked the committee for feedback. He also announced that a Faculty Forum would be taking place after the Faculty Senate meeting on November 24th. The committee also discussed different ways they could provide feedback and different roles that can be taken in regards to the process. An update on the process will be provided at the next IT Governance Executive Committee meeting.

ITS Disaster Recovery/Business Continuity Draft: Michelle Behne from the office of Information Security and Emerging Technologies presented draft documents regarding campus notifications for planned and unplanned incidents. The team is trying to improve efficiency by expanding the number and types of tools that can be used to communicate across campus when incidents occur.

Faculty Forum/Survey: As a part of the ITS Strategic Planning process, a Faculty Forum is scheduled to take place on November 24th immediately following the Faculty Senate meeting. Additionally, VP Sudhakar shared with the committee that a faculty survey has been sent out to collect feedback that will aid in the development of the ITS Strategic Plan.

ITS Strategic Planning Process


As a part of the ITS Strategic Planning process, ITS Leaders had a strategic planning session facilitated by Amir Dabirian, VP of ITS from Cal State Fullerton. Following this, ITS sent out a faculty survey and held a faculty forum to collect feedback from faculty regarding their thoughts and ideas about ITS services and support. The ITS Staff were led in a strategic planning session by Joanna Oxendine of Institutional Research. Plans are in motion to send out Student and Staff surveys as well as conduct focus groups for students. The ITS Team hopes to complete the strategic planning process by March 2016. We appreciate the feedback we have received from the Campus community thus far.